As Project Coordinator for the Office of Patient Experience (OPX), Stephane Seng-Patton, collaborates with patients, families and staff to provide support for the implementation and continuation of programs, projects, and initiatives. She is innovative, and is always looking for opportunities to fill gaps and make improvements for both patients and staff alike. Stephanie joined The MetroHealth System in April 2018. Previously, she worked in a telephonic disease management center focused on educating patients about chronic kidney disease and dialysis. Stephanie supported nursing staff, assisted in the coordination of patient care, and was a key contributor to the development of a nonclinical quality audit. Stephanie earned a Bachelor of Arts in Psychology from Ohio University, and a Master of Arts in Performance Psychology from the University of Denver. This educational background has provided her with an in-depth understanding of the dynamics of high performing teams and individuals, as well as how to facilitate the development of the mental skills associated with top level performance. Her interest in and dedication to performance excellence was a natural fit with the core values and mission of The MetroHealth System.