Jennifer Lastic

Manager, Patient-Centered Care
The MetroHealth System

As manager, patient-centered care at The MetroHealth System, Jennifer Lastic, CPXP, plans and implements measures to meet organizational patient experience goals. She identifies opportunities for improvement as they emerge and drives positive change by promoting best practices. In this role, she provides education and coaching to individuals. She is also a respected thought leader and presenter, earning national recognition for MetroHealth's Patient and Family Advisor Program.

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