Power Your Digital Front Door: Delivering Enjoyable Digital Experiences To Patients

May 12, 2021
3:35pm - 3:50pm

Today’s consumers use technology to manage ever-expanding areas of their life. From entertainment to banking to shopping, people control more and more of their life with less and less effort. Healthcare consumers — patients — expect similar conveniences when managing their care. By applying existing consumer engagement solutions to healthcare, organizations can automate intelligent interactions and meet these service demands. A conversational AI experience empowers patients with access to information and self-reliance that drives patient satisfaction and protects revenue.  ​

Key Takeaways 

  • The importance of a digital patient engagement strategy ​
  • The role patient communication plays in organizational revenue​
  • How to deliver better patient experiences with AI-powered, omni-channel technology

Speakers

Peter
Durlach
Vice President of Strategy and New Business Development
Nuance

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