High Reliability: Not Without Me

May 12, 2021
12:55pm - 1:15pm

As healthcare organizations strive for high reliability, one of the most important things caregivers can do is to listen to the patient. Ron Wyatt was the first patient safety officer at the Joint Commission and contributed to national patient safety goals. As vice president and patient safety officer at MCIC Vermont, he continues to advocate for patient safety, accountability and compassion. In this session, he will share the work he's done at the Joint Commission, how safety influences experience, and what we must recognize in order for us to reach our goal of high reliability.

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