Massive Compassion and Simple Technology: Bringing Video Visits to Homeless Shelters During the COVID-19 Pandemic

May 12, 2021
3:20pm - 3:45pm

Imagine living in these difficult pandemic times without a home or regular healthcare. In March 2020, Madison's (WI) homeless shelters had no access to care providers for COVID-19 outbreak prevention. With only a utility trailer and a single power outlet, Nurse Disrupted launched its first two Care Stations and virtual nurse volunteer network, creating quick and simple Telehealth video connections between clinicians 2 hours away and homeless shelters that needed them. T he homeless community was fearful about COVID-19 and if getting sick meant that they would lose a bed to sleep in and a warm meal to eat. Nurse Disrupted's COVID-19 Virtual Volunteer program quelled the fear by providing compassion trained and licensed nurses that screen for COVID-19, maintain protocol, and educate everyone on safety precautions. The Care Station was designed for simplicity and ease of use with a secure video connection, simple one-touch user interface, hardware, software, stable internet, and technical support. Since starting, the Care Stations have created over 15,000 patient connections across 200 providers. End-user survey results from the homeless shelter demonstrate high acceptance and ease of use scores for the simplified technology. The outcomes of the program are strong, with only limited COVID-19 cases at one shelter and zero outbreaks at the other shelter location. Massive compassion and simple technology work.


Nurse Disrupted, LLC
Nurse Disrupted, LLC

Stay in the Know

Sign up for updates on future events.


Get Updates