Registration Pricing

Patient Experience Events Registration

Discuss timely topics, message fellow attendees and speakers, and hear from leaders, caregivers and patients on the front line.

Patient Experience: Empathy & Innovation Digital Summit

Two Full Days | May 12 – 13, 2021
Be part of this global, digital event that shapes a new standard for patient experience and innovative healthcare.

Register for the summit
Registration provides live digital and on-demand access to all sessions until June 15, 2021
Already Registered? Log in to the summit


Patient Experience Digital Series

Six Episodes | November 10, 2020 – April 8, 2021

Register for the series
Series registration provides digital on-demand access to all six episodes until June 15, 2021
Already Registered? Log in to the series




Healthcare Providers and Payers



Government, Academia and Students



Other Professionals




Join HIMSS now and receive the member rate.
Please note: you must complete your HIMSS member transaction, prior to registering for the event to receive lower rate.

Separate, individual registration is required for the digital series and digital summit. You must register separately for each event. The pricing reflects both registration options. All major credit cards are accepted as only form of payment.

Continuing education hours
Cleveland Clinic Enterprise is accredited with distinction as a provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation. The claiming code will be provided after the programming.


Registration Rate Categories

Cleveland Clinic Caregivers
If you are a Cleveland Clinic caregiver, please contact Gretchen Hebert to register for the series or the summit.

Healthcare Providers & Payers
Rate applicable to professionals in Healthcare Provider Organizations and Insurance Companies only.

Government, Academia & Students
Rate applicable to Government employees, Academia and Students only. Government contractors and consultants are not eligible for this rate.

Other Professionals
Rate applicable to Vendors, Consultants, Contractors and All Other Professionals.


Press Pass: If interested in obtaining press registration for the event, please contact Karen Groppe, senior director, strategic communications, HIMSS.
Patient Advocates: We work hard to make sure patients tell their stories here and get involved. For more information about discounted registration options for patient advocates, please email




Event Terms & Conditions

Cancellation Policy
Registration cancellations must be submitted in writing via email to: Registration cancellations by telephone are not accepted. Canceled registrations for the 2020/2021 Digital Series received by or before February 17, 2021 - 11:59 PM EST will be refunded, less a $20 administrative fee as long as the registrant has not already attended part of the digital series. Canceled registrations for the 2021 digital summit received by or before April 16, 2021 - 11:59 PM ET will be refunded, less a $20 administrative fee. Canceled registrations received after these dates are not refundable. Refunds will be processed within 30 days of receiving the cancellation notice. Reinstatement of registration is not permitted after cancellation has been processed by HIMSS. Unfortunately, no exceptions to this policy can be accommodated.

Please note: Attendees registering under the incorrect category will be charged the correct amount using the original payment method, available on file. A new registration confirmation email will be sent reflecting the correct registration rate.

HIMSS Cancellation
HIMSS reserves the right to cancel or reschedule any programming, and/or close registration when programs are sold out or, or an occurrence outside the control of HIMSS prevents a program from being presented. HIMSS is not responsible for any expenses or costs registrants may incur in planning to attend the Event. In the event that HIMSS is required to cancel the Event, we will automatically apply your Registration Fee towards registration for the next HIMSS event.

Attendee Policy
You acknowledge that you are at least 18 years of age or older.

Event Access
Depending on the platform HIMSS deploys, access to the Event may be through a website or through an app you need to download on your device(s). HIMSS will provide login credentials to you (usually by email) prior to the first session. Please do not share login credentials. Anyone found sharing their access information or login credentials will be restricted from future access to the event, and your registration will be cancelled without refund.

Image, Audio and Video
Your registration and attendance at this event indicates your consent for HIMSS to record and use any image or video or voice feed you provide (e.g. in a Q&A), without payment of any kind, for use in promotional and editorial activities of HIMSS and for future use in any and all media, including social media.

Respect of HIMSS Intellectual Property and Other Attendees’ Contact Details
You agree not to capture or permit to be captured or copied, in any form or format, without the express written permission of HIMSS, any of the Event program content whether in audio, video or still image format. To the extent you can access the some or all of the attendee roster through the Event app or website for networking or similar reasons, you agree not to use the roster contents for any commercial, marketing, promotional or political purposes.

Respect of Fellow Attendees
Event attendees are expected to behave responsibly and to treat each other and the community with respect, kindness and compassion. HIMSS reserves the right, without refund, to revoke the access credentials of attendees whose conduct is deemed inappropriate, disorderly or offensive by HIMSS, affiliated third parties or local authorities.

Options for Sharing Your Registration Personal Data with Exhibitors, Sponsors and other Attendees

By registering for this Event, you understand and acknowledge that HIMSS will use your registration contact information as set forth in the HIMSS Privacy Policy, which includes sharing for the purposes of organizing the Event, communicating with registrants about the Event, and other purposes that are necessary for HIMSS business.

HIMSS will not share any of your personal registration contact information except as set forth in this document and in accordance with the preferences you have expressed here.

The Event platform will support features equivalent to scanning your badge at an in-person event. Like badge-scanning, we will interpret certain actions you take in the Event as a positive opt-in to a specific sponsor or exhibitor receiving information about you. You can opt out of us sharing your information by not taking the actions in question. The information shared with the sponsor or exhibitor will include your name, contact information, and what you viewed, asked or accessed. Relevant actions include:

  • Visiting an exhibitor’s virtual booth
  • Attending a sponsored session
  • Accessing sponsored content
  • Communicating directly with an exhibitor or sponsor within the platform

The Event platform will support networking between attendees. For the Event to function effectively, your participation may be visible on the platform and other attendees may be able to contact you via the platform. If you choose to interact with another attendee, you opt-in for HIMSS to share your Event networking profile with that attendee.

HIMSS Privacy Practices
The Healthcare Information and Management Systems Society, a U.S. not-for-profit corporation (collectively referred to as “HIMSS”, “we”, “us” or “our” in this privacy notice), is the controller of the personal data you provide for purposes of law. HIMSS includes its affiliated entities, which may also act as a controller or processor for purposes of law of such data. We collect and process personal information about our registrants, attendees, exhibitors, sponsors and conference delegates, and use this information in connection with organizing and hosting this event. We collect personal information such as your name, title, organization, position, industry, address, email address, phone number and other information you may choose to share with us. We share your information with third parties that help us manage the event, including service providers that assist us with event administration, such as badge management, hotels, transportation providers and other logistics vendors. To help prevent unauthorized access and maintain data security, our registration system has reasonable and appropriate electronic procedures in place to safeguard and secure the information collected online, and HIMSS has made efforts to securely store all information transmitted online. To learn more about our privacy practices, including your rights, such as right to access, amend and delete the personal data held about you, please view our Privacy Policy. Throughout this form, “I”, “your” and “my” refer to the Registrant.

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