A Cleveland Clinic & HIMSS Event. Find out more

May 18-20, 2020 | Cleveland, OH

Keynote speakers

Kelly Hancock

Executive Chief Nursing Officer
Cleveland Clinic

Susan Frampton

Planetree International

Sunil Gupta

Harvard Business School

Adrienne Boissy

Chief Experience Officer
Cleveland Clinic

Kelly Leonard

Executive Director of Insights and Applied Improvisation
The Second City

Stephen Trzeciak

Chief of Medicine
Cooper University of Health Care



Healthcare leaders at the forefront of the global patient experience movement will address which systems, tools and insights revolutionize the role of the patient and the caregiver. We’ll explore patient perspectives and clinical considerations to understand how empathy and innovation must be incorporated as integral pillars to deliver the best clinical, physical and emotional experience in healthcare.


Save $200 with Early Bird Rates