A Cleveland Clinic & HIMSS Event. Find out more

Keynote speakers

Adrienne Boissy

Chief Experience Officer
Cleveland Clinic


Nancy Albert

Associate Chief Nursing Officer, Office of Research and Innovation
Cleveland Clinic

Ashton Applewhite

This Chair Rocks

Rana Awdish

Medical Director of Care Experience
Henry Ford Health System

Laura Cooley

Senior Director of Education and Outreach
Academy of Communication in Healthcare

Frank Cuttita

Patient, Chief Executive Officer, Founder
HealthTech Decisions Lab

Chrissy Daniels

Chief Experience Officer
Press Ganey

Marten den Haring

Chief Operating Officer

Alan Dubovsky

Chief Experience Officer

Rick Evans

Chief Experience Officer
NewYork-Presbyterian Hospital

Sven Gierlinger

Senior Vice President, Chief Experience Officer
Northwell Health

Dr. Ardeshir Hashmi

Director-Center for Geriatric Medicine
Cleveland Clinic

Michael Hasselberg

Associate Professor
University of Rochester Medical Center

Jen Horonjeff

Founder & CEO
Savvy Cooperative

Toni Land

Clinical Healthcare Experience

Katharine Lawrence

NYU Langone

Mike Miliard

Executive Editor
Healthcare IT News, HIMSS Media

Duane Napier

Business Development Director, Healthcare

Neil Patel

President, Executive Vice President
Healthbox, HIMSS

Silvia Perez-Protto

Medical Doctor, End of Life Center
Cleveland Clinic

Jennifer Richman

University of Rochester Medical Center

Carol Santalucia

Director, Service Excellence and Culture Center for Excellence in Healthcare Communication
Cleveland Clinic

Sara Vaezy

Chief Digital Strategy Officer
Providence St. Joseph Health

Christina Wong

Senior Product Manager, Healthcare and Life Sciences

Let’s Move Forward Together


On a monthly-basis, this six-part digital series will delve into perspectives from patients, caregivers and leaders from across the healthcare industry to address changing implications for empathetic care.


Patient Experience Digital Series