A Cleveland Clinic & HIMSS Event. Find out more

May 18-20, 2020 | Cleveland, OH

Victoria DeLuca

Project Manager
Cleveland Clinic
Victoria DeLuca is a project manager in Revenue Cycle Management at the Cleveland Clinic. Victoria has been with the Cleveland Clinic for 5 years serving in progressive roles within Revenue Cycle Management. Victoria started her career at Cleveland Clinic the RCM Training Department as an Instructional Designer and in 2018 moved into her project management role, where she has managed projects related to the patient financial experience. Victoria earned her Bachelor of Arts from Washington & Jefferson College and her Masters of Education from the University of Pittsburgh.

REIMAGINE THE PATIENT EXPERIENCE

 

Healthcare leaders at the forefront of the global patient experience movement will address which systems, tools and insights revolutionize the role of the patient and the caregiver. We’ll explore patient perspectives and clinical considerations to understand how empathy and innovation must be incorporated as integral pillars to deliver the best clinical, physical and emotional experience in healthcare.

 

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