A Cleveland Clinic & HIMSS Event. Find out more

May 18-20, 2020 | Cleveland, OH

Susan Frampton

President
Planetree International

Dr. Frampton is the President of Planetree International, a non-profit advocacy and membership organization working with a growing global network of healthcare provider organizations to implement Planetree’s comprehensive person-centered model of care. Dr. Frampton, a medical anthropologist, has authored numerous publications, including three editions of Putting Patients First, contributed to opinion pieces in The Wall Street Journal, Forbes, and the Chicago Tribune, and served as lead author on the 2017 National Academy of Medicine’s Harnessing Evidence and Experience to Change Culture. 

PATIENT EXPERIENCE REIMAGINED

 

Healthcare leaders at the forefront of the global patient experience movement will address which systems, tools and insights revolutionize the role of the patient and the caregiver. We’ll explore patient perspectives and clinical considerations to understand how empathy and innovation must be incorporated as integral pillars to deliver the best clinical, physical and emotional experience in healthcare.

 

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