Patient Experience Digital Series
A Cleveland Clinic & HIMSS Event. Find out more
Sunil Gupta is the Edward W. Carter Professor of Business Administration and co-chair of the executive program on Driving Digital Strategy at the Harvard Business School. His current research is in the area of digital technology and its impact on firm strategy. The primarily goal of his research is to understand how digital technology is disrupting existing industries and how incumbents should transform their businesses in this new environment. His book on this topic, Driving Digital Strategy, was published by Harvard Business Review Press in August 2018, and was listed by Forbes as one of the top 10 technology books of the year.
Sunil’s research has been well recognized and his articles have won several national and international awards. For five successive years (2016-2020), he has been invited by the Royal Swedish Academy of Sciences to nominate a scholar for the Nobel Prize in Economics.
Sunil holds a Bachelor’s degree in Mechanical Engineering from the Indian Institute of Technology, Delhi; MBA from the Indian Institute of Management, Ahmedabad; and a Ph.D. from Columbia University.
Healthcare leaders at the forefront of the global patient experience movement will address which systems, tools and insights revolutionize the role of the patient and the caregiver. We’ll explore patient perspectives and clinical considerations to understand how empathy and innovation must be incorporated as integral pillars to deliver the best clinical, physical and emotional experience in healthcare.