Patient Experience Digital Series
A Cleveland Clinic & HIMSS Event. Find out more
Janet P. Schuster, DNP, MBA, RN, NEA-BC, CPHQ, HACP, is the chief nursing officer at Cleveland Clinic Lutheran Hospital. With over 35 years of progressive healthcare leadership, Dr. Schuster has successfully led various nursing and operations teams, ensuring organizational success in the areas of fiscal management, quality care delivery and nursing practice. In her current role, she has demonstrated her leadership expertise through continuous attainment of notably high quality, safety, and patient experience scores. Prior to her current role, Dr. Schuster served as the quality director at Lutheran Hospital. Dr. Schuster has a passion for employee safety and well-being. Currently, Dr. Schuster is co-chair of the Cleveland Clinic’s enterprise workplace violence committee.
On a monthly-basis, this six-part digital series will delve into perspectives from patients, caregivers and leaders from across the healthcare industry to address changing implications for empathetic care.