Patient Experience Digital Series
A Cleveland Clinic & HIMSS Event. Find out more
Carolyn Schneiders Fung, CCLS, began her child life career at Duke University Medical in Durham, NC. In 2012, Carolyn was hired to work at Children's National Medical Center, becoming Hope for Henry's first full-time, in-hospital child life specialist where she helped design Hope for Henry's innovative patient incentive program-Hope for Henry's Super Path to Super Duper Better. In 2016, Carolyn became Hope for Henry's National Program Director, overseeing program innovation and expansion.
Healthcare leaders at the forefront of the global patient experience movement will address which systems, tools and insights revolutionize the role of the patient and the caregiver. We’ll explore patient perspectives and clinical considerations to understand how empathy and innovation must be incorporated as integral pillars to deliver the best clinical, physical and emotional experience in healthcare.