Patient Experience Digital Series
A Cleveland Clinic & HIMSS Event. Find out more
Alpa Vyas is the vice president of patient experience at Stanford Health Care. She is responsible for developing and driving core patient and family-centered programs, services, and patient satisfaction reporting/analytics to support the goals of the organization. In addition, Alpa has led design thinking efforts in developing new services to advance leading edge and coordinated care. Alpa also previously served as the Administrative Director for Performance Excellence at Stanford Health Care.
Prior to joining Stanford, Alpa was a healthcare strategy and operations consultant with Deloitte Consulting for more than eight years. Alpa has had the opportunity to work with academic medical centers, physician group practices, and multi-hospital health systems across the country. Her experience includes assisting provider organizations in mergers and acquisitions, financial turnarounds, performance improvement initiatives, regulatory reviews, strategic planning, as well as large-scale electronic medical record implementations.
Alpa has a Bachelor’s degree in Public Health from the University of South Carolina and a Master’s in Healthcare Administration from the Medical University of South Carolina.
Healthcare leaders at the forefront of the global patient experience movement will address which systems, tools and insights revolutionize the role of the patient and the caregiver. We’ll explore patient perspectives and clinical considerations to understand how empathy and innovation must be incorporated as integral pillars to deliver the best clinical, physical and emotional experience in healthcare.