Patient Experience Digital Series
A Cleveland Clinic & HIMSS Event. Find out more
In our goal to support patient-centered care, and relationship-based care, we widened our focus by strengthening our engagement with patients and families during their stay. We went to the source and invited our Health Care Partners (HCP) to take part in our Bedside Handoff Initiative (BHI). During this session, attendees will hear how the initiative developed at Marymount Hospital supports patient safety, engagement, and communication throughout the patient's stay. This presentation will be about our process, challenges, and how others can use this valuable resource to support Nursing Education.
Healthcare leaders at the forefront of the global patient experience movement will address which systems, tools and insights revolutionize the role of the patient and the caregiver. We’ll explore patient perspectives and clinical considerations to understand how empathy and innovation must be incorporated as integral pillars to deliver the best clinical, physical and emotional experience in healthcare.