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Supporting Patient Experience through Ethics Consultation

May 19, 2020
12:20pm - 1:00pm
Room 25

What does a clinical ethicist do? As a distinct professional specialty, Clinical Bioethicists at the Cleveland Clinic provide a unique perspective that contributes to patient experience on both individual and institutional levels. Ethicists at the Center for Bioethics at the Cleveland Clinic support the institution by providing bedside ethics consultation, education at all US based campuses, and participates in collaborative research.

During the session, speakers will discuss the core skills for effective work in clinical ethics and present the differences between patient satisfaction and patient experience and discuss the implications of this distinction to Bioethics.


  • The skills used in ethics consultation when balancing patient, family, and provider perspectives as well as social and moral considerations in order to navigate ethical dilemmas in healthcare

  • Core skills such as robust communication training, empathy, and facilitation skills for effective work in clinical ethics.


Clinical Bioethicist
Cleveland Clinic
Director, Center for Bioethics
Cleveland Clinic



Healthcare leaders at the forefront of the global patient experience movement will address which systems, tools and insights revolutionize the role of the patient and the caregiver. We’ll explore patient perspectives and clinical considerations to understand how empathy and innovation must be incorporated as integral pillars to deliver the best clinical, physical and emotional experience in healthcare.


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