A Cleveland Clinic & HIMSS Event. Find out more

Setting the Stage: Redefining the Patient Experience

November 10, 2020
11:35am - 12:15pm

2020 has been one of the most challenging years for healthcare. Due to the unprecedented health crisis that has taken the lives of over half a million people, health care providers struggle to keep up with the growing numbers of patients with COVID-19. How has the pandemic changed the patient experience? What are clinicians doing to provide the same care and engagement to their patients as they would in person?

During the panel, leaders in patient experience will discuss how the current pandemic has redefined the patient experience and what we can expect in the future. They will establish the relevant topics that are becoming prominent during the changing times of 2020.

Speakers

Adrienne
Boissy
Chief Experience Officer
Cleveland Clinic
Alan
Dubovsky
Chief Experience Officer
Cedars-Sinai
Chrissy
Daniels
Partner, Medical Practice, Consumerism & Transparency
Press Ganey
Jen
Horonjeff
Founder & CEO
Savvy Cooperative
Rick
Evans
Chief Experience Officer
New York-Presbyterian

Let’s Move Forward Together

 

On a monthly-basis, this six-part digital series will delve into perspectives from patients, caregivers and leaders from across the healthcare industry to address changing implications for empathetic care.

 

Patient Experience Digital Series