A Cleveland Clinic & HIMSS Event. Find out more

Experience Reimagined

Schedule Coming Soon

Healthcare leaders at the forefront of the global patient experience movement will address which systems, tools and insights revolutionize the role of the patient and the caregiver. We’ll explore patient perspectives and clinical considerations to understand how empathy and innovation must be incorporated as integral pillars to deliver the best clinical, physical and emotional experience in healthcare.

2020 Topics Areas

  • Behavioral Economics & Continuous Improvement
  • Burnout
  • Change Management
  • Communication Strategies
  • Culture & Staff Engagement
  • Consumerism in Healthcare
  • Digital Strategy – Expanding Access, Improving Care
  • Global Perspectives
  • Opioid Crisis
  • Caregiver & Family Experience Innovation & Transformation
  • Nursing, Provider, Clinical Pespectives
  • User Experience & Design
  • Patient Stories: What They Teach Us
  • Personalizing Care
  • Quality & Safety
  • Technology Game Changers
  • The Business Side of Experience – Showing ROI, Measuring Success

Discover the History of the summit

Let’s Move Forward Together


On a monthly-basis, this six-part digital series will delve into perspectives from patients, caregivers and leaders from across the healthcare industry to address changing implications for empathetic care.


Patient Experience Digital Series