A Cleveland Clinic & HIMSS Event. Find out more

May 18-20, 2020 | Cleveland, OH

Cleveland Clinic Tour

May 19, 2020
11:30am - 1:30pm

A one-hour tour highlighting those public spaces, architecture, design, artwork and processes most associated with the Clinic’s commitment to enhancing the patient experience.

Space will be limited for these tours so it is recommended you register in advance. Shuttles to the Cleveland Clinic will be provided. Only those individuals registered will be permitted on the transport shuttle. Tour participants should expect a 30-minute commute to and from the conference site and Cleveland Clinic’s main campus, and the tour will last about 1 hour. The $40 fee will cover the cost of the tour and for round-trip transportation to and from the Cleveland Clinic.

We suggest wearing comfortable shoes for this tour. 



Healthcare leaders at the forefront of the global patient experience movement will address which systems, tools and insights revolutionize the role of the patient and the caregiver. We’ll explore patient perspectives and clinical considerations to understand how empathy and innovation must be incorporated as integral pillars to deliver the best clinical, physical and emotional experience in healthcare.


Read Patient Stories >>