Patient Experience Digital Series
A Cleveland Clinic & HIMSS Event. Find out more
Thursday, November 10, 2020 | 11:30 AM – 1:00 PM ET
Setting the stage
Execs from Cleveland Clinic and Cedar Sinai will speak to key areas transforming healthcare interactions forever.
Thursday, December 10, 2020 | 11:30 AM – 1:00 PM ET
Tuesday, January 12, 2021 | 11:30 AM – 1:00 PM ET
Shedding a spotlight on current safety topics relevant to healthcare organizations, including workplace violence, trauma-informed care, emergency management, drug epidemics and general security.
Thursday, February 11, 2021 | 11:30 AM – 1:00 PM ET
Relationship-centered communication skills are essential to maintaining patient-provider satisfaction, engagement and confidence. Effective communication impacts patient safety, provider liability, quality and at a more basic level, it’s the right thing to do.
Thursday, March 11, 2021 | 11:30 AM – 1:00 PM ET
Socioeconomic factors are a public health determinant that affects a patient's physical psychological, and emotional health. Clinicians cannot eliminate the social determinants that patients face, but they can tailor care to best meet the patient’s specific health needs.
Thursday, April 8, 2021 | 11:30 AM – 1:00 PM ET
How can providers and patients pinpoint the subconscious incentives and disincentives that influence actions around engagement and consistent care ownership?
We know that ease and accessibility impacts personal behavior—when cigarette prices increase, smoking rates drop; consumers more often opt for a banana over an orange simply due to peel-ability; people opt to donate organs more often when it’s the default. What realistic actions can we implement into our regular healthcare care routines to set ourselves up for success?
On a monthly-basis, this six-part digital series will delve into perspectives from patients, caregivers and leaders from across the healthcare industry to address changing implications for empathetic care.