A Cleveland Clinic & HIMSS Event. Find out more

May 18-20, 2020 | Cleveland, OH

Registration Pricing

Join Us to Reimagine the Patient Experience!

Register Early & Save $200 >>


Unless indicated, Summit Rates include daily netowrking breakfast + lunch + access to Rock & Roll Hall of Fame Networking Event on Tuesday, 5/19/20
Early Bird
(Through 3/23/20)
(3/24/20 – 4/20/20)
(After 4/20/20)

Summit Pass (North America Attendees) - 5/19/20 & 5/20/20 Access
(Rate Applicable to: Attendees that reside in U.S., Canada, or Mexico)


International Summit Pass (International Attendees) - 5/19/20 & 5/20/20 Access
(Rate Applicable to: Attendees that do not reside in the U.S., Canada, or Mexico)


Student Summit Pass (Student/Resident/Fellow) - 5/19/20 & 5/20/20 Access
(Rate Applicable to: Attendees that are enrolled in educational program, fellowship, or residency with valid documentation)


Tuesday Summit Pass - 5/19/20 Only


Wednesday Summit Pass - 5/20/20 Only
Pass does NOT include access to Rock & Roll Hall of Fame Networking Event on Tuesday, 5/19/20

Enhance your educational experience by adding preconference programming to your registration.
Additional Registration Cost

(Learn more)


The 5 “P’s” of a Quality Patient Experience 
(Learn more)


R.E.D.E. to Communicate®: Foundations of Healthcare Communication
(Learn more)


R.E.D.E. to Communicate®: Helping Patients Change
(Learn more)


Enhancing Relationships with a Coach Approach
(Learn more)


Preconference Bundle
Includes access to all preconference programs


Cleveland Clinic Main Campus Tour - Monday 5/18/20
(Learn more about this tour)


Cleveland Clinic Main Campus Tour - Tuesday 5/19/20
(Learn more about this tour)



Register Now

Cleveland Clinic Enterprise is accredited with distinction as a provider of continuing nursing education by the American Nurses Credentialing Center's Commission on Accreditation.

Summit pass includes daily meals: breakfast, breaks, lunch and social event at Rock & Roll Hall of Fame on 5/19/20. (Social event is not included in Wednesday Only Pass.) Detailed schedule will be posted soon. 


Cancellation Policy
Registration fees, less a $50.00 cancellation fee, are refundable if completed by or before April 5, 2020 - 11:59PM ET. Cancellation requests received after April 6, 2020 - 12:00 AM-ET are not refundable. Substitutions are only allowed prior to May 17, 2020. After this date, no substitutions are allowed.

To cancel your registration or for any other registration questions, please email gandrew@executivevents.com, or call toll free at (844) 736-6230 or for international, dial (303) 800-9610. 

Form of Payment: All major credit cards accepted only.

Please note: Attendees registering under the incorrect category will be charged the correct amount using the original payment method, available on file. A new registration confirmation email will be sent reflecting the correct registration rate.

Press Pass: If interested in obtaining press registration for the event, please contact Karen D. Groppe, Senior Director, Strategic Communications, kgroppe@himss.org.




Healthcare leaders at the forefront of the global patient experience movement will address which systems, tools and insights revolutionize the role of the patient and the caregiver. We’ll explore patient perspectives and clinical considerations to understand how empathy and innovation must be incorporated as integral pillars to deliver the best clinical, physical and emotional experience in healthcare.


Read Patient Stories >>