Huntington Convention Center | Cleveland, OH
A Cleveland Clinic & HIMSS Event. Find out more
Monday, May 18 | 12:30 – 4:30 pm
Huntington Convention Center | Cleveland
Requires Separate Registration & $150 Registration Fee
Join PCHAlliance at the Patient Experience Summit to reimagine health and navigate the rising waters of healthcare consumerism.
Digital health technologies are shaping a more convenient, personal, and engaging care experience. Technology is essential to meeting critical challenges in healthcare, such as: addressing the clinician shortage, improving care for vulnerable populations, and empowering the patient to take control of their care.
This program will examine five components that can enable a hospital and health system to use technology to amplify the human component, and provide efficient, compassionate care that consumers demand.
This program will introduce the audience to solutions that allow hospitals to deliver on the five “P’s” of a quality patient experience.
1. Perception 2. Personalization 3. Process 4. Physical Environment 5. Platform
Healthcare leaders at the forefront of the global patient experience movement will address which systems, tools and insights revolutionize the role of the patient and the caregiver. We’ll explore patient perspectives and clinical considerations to understand how empathy and innovation must be incorporated as integral pillars to deliver the best clinical, physical and emotional experience in healthcare.