Cleveland Clinic is a pioneer and champion of patient experience, innovation and empathy. For more than a decade, they have led an international movement to improve the care experience for clinicians and patients by emphasizing empathy in healthcare.
In 2019, HIMSS joined the groundbreaking event to enhance the focus on technology and more deeply explore how healthcare is extending empathy in an increasingly digital environment.
Through honest commentary on what hasn’t worked, and patient reflections on what’s still needed, the annual summit provides a forum for industry leaders from around the world to work together to deliver the best clinical, physical and emotional experience to patients and families.
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