A Cleveland Clinic & HIMSS Event. Find out more

May 18-20, 2020 | Cleveland, OH

Enhancing Relationships With A Coach Approach

Monday, May 18  |  8:00 AM - 4:30 PM
Huntington Convention Center | Cleveland
Requires Separate Registration & $895 Registration Fee

Cleveland Clinic’s Center For Excellence In Coaching & Mentoring: Enhancing Relationships With A Coach Approach

DESCRIPTION
What would happen if you stop trying to ‘fix’ and start empowering? What are the possibilities for you, your team and patients? Discover the power of the Cleveland Clinic ‘Coach Approach’ to transform your professional relationships. Experience the impact of active listening, empathy and asset-based questions to enhance your outlook and enrich your interactions.

Drs. Andrea Sikon and Elaine Schulte have honed the novel Cleveland Clinic Coach Approach over the past 10 years, training over 1400 healthcare professionals. Join them and the rest of Cleveland Clinic’s Center for Excellence in Coaching & Mentoring faculty for a highly interactive day of facilitated practice.

TARGET AUDIENCE
Physicians (MD/DO), Advanced Care Providers (NP, PA, PhD, LISW), Clinical Trainees Residents/Fellows, Nursing professionals, Healthcare Executives, Directors, Managers, Educators who seek new skills to enhance professional relationships.

OBJECTIVES
At the end of this activity, the participant will be able to:

  • Describe the benefits of a Coach Approach
  • Hear from experts about the changing patient populations and social factors impacting safety.
  • Apply and practice the Coach Approach fundamentals of active listening, empathy, and asset-based questions
  • Employ the Coach Approach fundamentals to empower and enhance relationships

This activity has been approved for AMA PRA Category 1 Credits™

JOIN US TO REIMAGINE THE PATIENT EXPERIENCE

 

Healthcare leaders at the forefront of the global patient experience movement will address which systems, tools and insights revolutionize the role of the patient and the caregiver. We’ll explore patient perspectives and clinical considerations to understand how empathy and innovation must be incorporated as integral pillars to deliver the best clinical, physical and emotional experience in healthcare.

 

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