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2020 Status Update

In light of the recent Centers for Disease Control and Prevention (CDC) recommendation to cancel or postpone events with more than 50 people for the next 8 weeks, and the Ohio Department of Health’s decision to ban all public events of more than 100 people until further notice, Cleveland Clinic and HIMSS are announcing the cancellation of the Patient Experience: Empathy & Innovation Summit in Cleveland, Ohio, including all preconference programs held on May 18, 2020.


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Watch Dr. Amy Compton-Phillips, executive vice president and chief clinical officer for Providence, share how her organization rapidly mobilized for action at ground zero in the U.S. for the COVID-19 pandemic.

Let’s Move Forward Together


On a monthly-basis, this six-part digital series will delve into perspectives from patients, caregivers and leaders from across the healthcare industry to address changing implications for empathetic care.


Patient Experience Digital Series