Huntington Convention Center | Cleveland, OH
A Cleveland Clinic & HIMSS Event. Find out more
William Shrank, MD, is Humana’s senior vice president and chief medical officer. In this role, he is responsible for leading and implementing the company’s integrated care delivery strategy. This strategy emphasizes a consumer-friendly, evidence-based, technology-enabled approach to personalized health improvement for the company’s more than 16 million Humana health plan members. As a member of the Humana Management Team, he reports to President and CEO Bruce D. Broussard.
Prior to joining Humana, Dr. Shrank served as the chief medical officer of the UPMC Health Plan, where he focused on the design and implementation of new payment and delivery models to promote improved population health and further advance UPMC’s integrated clinical business strategies.
Prior to joining UPMC, Dr. Shrank served as senior vice president, chief scientific officer and chief medical officer of provider innovation for CVS Health, where he led the development of solutions to partner with providers as they manage risk.
Healthcare leaders at the forefront of the global patient experience movement will address which systems, tools and insights revolutionize the role of the patient and the caregiver. We’ll explore patient perspectives and clinical considerations to understand how empathy and innovation must be incorporated as integral pillars to deliver the best clinical, physical and emotional experience in healthcare.