Huntington Convention Center | Cleveland, OH
A Cleveland Clinic & HIMSS Event. Find out more
Vivian Yu is currently a project manager for Cleveland Clinic Community Care (4C), which houses the primary care and population health functions of the organization. In this role, she is responsible for driving implementation and execution of operational and value-based initiatives, including access improvement, clinical services integration, and keepage. She also supports the west region primary care practices with Strengthening Teams in the Advanced Management of Populations (STAMP), the Clinic's vehicle for driving population health work. Prior to her position in 4C,Vivian served as a project manager in Executive Administration. Her work focused on enterprise-wide initiatives, special projects, and supporting the Office of the CEO.
Healthcare leaders at the forefront of the global patient experience movement will address which systems, tools and insights revolutionize the role of the patient and the caregiver. We’ll explore patient perspectives and clinical considerations to understand how empathy and innovation must be incorporated as integral pillars to deliver the best clinical, physical and emotional experience in healthcare.