Huntington Convention Center | Cleveland, OH
A Cleveland Clinic & HIMSS Event. Find out more
As a graduate from Saginaw Valley State University with a BSN in 2009, I began working at St. Mary's of Michigan in the trauma intensive care unit immediately after graduation. In 2012 I joined Memorial Healthcare in Owosso, Michigan as a nursing supervisor and a float nurse. I accepted a position as the manager of the Emergency Department at Memorial in July of 2015 and maintained that role until January of 2019 when I accepted a new position at Memorial as the Director of Patient Care Services. I recently completed the required graduate level coursework and earned an MBA from Western Governors University in November 2018.
Healthcare leaders at the forefront of the global patient experience movement will address which systems, tools and insights revolutionize the role of the patient and the caregiver. We’ll explore patient perspectives and clinical considerations to understand how empathy and innovation must be incorporated as integral pillars to deliver the best clinical, physical and emotional experience in healthcare.