Huntington Convention Center | Cleveland, OH
A Cleveland Clinic & HIMSS Event. Find out more
Susannah Rose joined the professional staff at Cleveland Clinic in 2011, served as the director of bioethics research & policy from 2014 to 2016. Currently she is associate chief experience officer and director of research in the Office of Patient Experience. She is an assistant professor at Cleveland Clinic’s Lerner College of Medicine and in the Department of Bioethics at Case Western Reserve University, where she teaches healthcare economics, population-based bioethics, and national and international comparative health policy. She is also an instructor at Harvard University’s T.H. Chan School of Public Health, where she teaches public health ethics. Dr. Rose is widely published and presents her research at high-impact conferences around the world.
Healthcare leaders at the forefront of the global patient experience movement will address which systems, tools and insights revolutionize the role of the patient and the caregiver. We’ll explore patient perspectives and clinical considerations to understand how empathy and innovation must be incorporated as integral pillars to deliver the best clinical, physical and emotional experience in healthcare.