A Cleveland Clinic & HIMSS Event. Find out more

Cleveland, OH
Cleveland Clinic
May 13-15, 2019

Rebekah Angove

Vice President, Patient Experience and Evaluation
Patient Advocate Foundation

Drawing from her expertise in patient engagement, Dr. Angove is responsible for the design and management of PAF’s comprehensive evaluation and patient experience program. In her role she helps PAF to identify patient needs, translate those needs to direct services and policy recommendations, and evaluate the impact of these programs and services on patients and the patient community. Her work includes the development of a research infrastructure to deploy validated screening tools, quality measures and patient reported outcome measures.

Dr. Angove is driven by her passion to advance the field and promote patient engagement in care, policy and research. In her previous role at the Louisiana Public Health Institute, she served as Associate Director of Health Services Research and Engagement Director of REACHnet, a PCORnet Clinical Data Research Network. Dr. Angove’s expertise spans numerous clinical research programs and advisory groups including service on the PCORnet Engagement committee and the Tulane Preventive Medicine Residency Advisory Committee. She received her PhD in Public and Community Health in 2014 from the Medical College of Wisconsin;  Milwaukee, WI.

May 13, 2019
11:15am - 11:45pm
Room 25

In 2018, the Patient Advocate Foundation (PAF) served over 140,000 patients across the United States. Our population represents 584 distinct diagnoses, which includes a large number of autoimmune diseases, cancers, cardiovascular conditions, and rare diseases. PAF also serves a racial and economically diverse population, with 34% of our population falling below the poverty threshold and roughly 50% identify as non-white. 

The foundation conducted annual quality and survey research to understand patients' experiences in life and care. This session will pull from our data to explore factors related to the financial distress of patients and their preferences around communication and cost of care. Both patient and provider perspectives will be included. Results presented will serve to amplify the patient voice, provide a body of evidence to reinforce patient stories or individual reports of experience, and support efforts of providers and system leaders to better understand the patient perspective and accelerate evidence-based, patient-centered care.

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