A Cleveland Clinic & HIMSS Event. Find out more

Cleveland, OH
Cleveland Clinic
May 13-15, 2019

Randy Saad

Director of Perioperative Services
Adventist Health

As director of perioperative services at Adventist Health for 20+ years, Randy Saad’s experience includes perioperative services management, preop testing, intensive care, emergency department and sterile processing. He’s achieved national top performance benchmarks in OR turnaround times, room utilization and other areas. Randy is an innovative leader and clinical operations trailblazer, utilizing RFID solutions to improve patient flow, delivery of care and operational efficiencies.

May 14, 2019
11:35am - 12:15pm
Room 23

Hospital executives are increasingly under pressure to meet seemingly incompatible goals - reduce costs and increase revenues while improving patient satisfaction. Considerable study has been given as to how to improve patient flow for better care and overall patient experience.

In this session, attendees will hear how Adventist Health White Memorial Medical Center based in Los Angeles, Calif., has used a powerful combination of RFID tracking on patients and staff, along with a mobile communication platform to improve patient experience over the past five years in their GI, Intake and OR areas. The results: The organization has improve patient satisfaction by reducing wait times at various stages in the patient flow, optimizing the usage of hospital resources such as equipment, staff, and rooms.

Attendees will learn:

  • The challenges of RTLS and mobile technologies to create sustainable and streamlined workflows.
  • How to lead your teams through physiological change that will create a real impact to critical metrics, like room turnover and patient experience.
  • How to improve communication that impacts your bottom line by delivering the right information at the right time to improve everyone's experience in the care setting.

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