A Cleveland Clinic & HIMSS Event. Find out more

Cleveland, OH
Cleveland Clinic
May 13-15, 2019

Nicolas Houghton

Head of NP & PA Practice; Interim Head of Critical Care Nursing
Cleveland Clinic London

Nicolas (Nico) Houghton is an board certified Acute Care Nurse Practitioner, and has practiced in a variety of acute care settings since receiving an MSN from the Massachusetts General Hospital Institute of Health Professions in 2008. Dr. Houghton completed a dual-degree Doctorate of Nursing Practice (DNP), and Masters of Business Administration (MBA) at Ursuline College in 2016. Dr. Houghton is currently the NP & PA Manager for Hospital Medicine at Cleveland Clinic, and previously held positions with the Cleveland Clinic Critical Care Transport team, and Surgical Intensive Care Unit at Yale-New Haven Hospital. He is a current co-chair of ClinicPride, which is the Clinic's LGBTQA Employee Resource Group His clinical interests include VTE, compartment syndromes, care of LGBT populations, and process and quality improvement projects. Additional interests include the intersection of advanced-practice and health policy, and practicing to the top of licensure.

May 13, 2019
3:30pm - 4:00pm
Room 25

Over the course of the past two years, the Cleveland Clinic's LGBTQ Employee Resource Group identified an opportunity for further LGBTQ education, awareness, and engagement. In consultation with key executive sponsors and nationally recognized content experts, the clinic designed and launched an enterprise-wide diversity and inclusion training series focused specifically to engage this underserved population. More than 500 caregivers have participated in the trainings since they went live in fall of 2018.

In this session, attendees will hear about the project's key features and lessons learned. These include:

  • Curate the curriculum. The clinic tailor training to the audience (i.e. surgical caregivers vs. front-end registration caregivers).
  • Don’t go it alone. The clinic’s initiative relied heavily on external experts and internal leaders and groups, such as nursing and surgical operations.
  • Culture change takes time. The ability to better serve this population depends heavily the ability of caregivers to learn, unlearn, and be vulnerable with themselves and their teams.

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