Huntington Convention Center | Cleveland, OH
A Cleveland Clinic & HIMSS Event. Find out more
Lisa Parks is the quality improvement coordinator at Mid-Valley Behavioral Care Network in Salem, Ore. The network is a managed behavioral healthcare organization directed by a partnership of consumer-advocates and service providers who offer a continuum of mental health and chemical dependency services. LIsa is the chair for the Oregon Behavioral Health Community Collaborative and the Regional Community Care Coordinated Committee.
Healthcare leaders at the forefront of the global patient experience movement will address which systems, tools and insights revolutionize the role of the patient and the caregiver. We’ll explore patient perspectives and clinical considerations to understand how empathy and innovation must be incorporated as integral pillars to deliver the best clinical, physical and emotional experience in healthcare.