Huntington Convention Center | Cleveland, OH
A Cleveland Clinic & HIMSS Event. Find out more
The mother of two sons, Lisa Danielpour is a passionate patient, family and healthcare technology advocate and speaker. Lisa shares how healthcare technology and experiences at four hospitals made a difference in her teen son’s difficult journey with Crohn’s Disease. She understands the role technology can play in helping patients and families, while engaging and representing the perspectives of medical professionals, administrators, and health I.T. staff.
Lisa is vice president of UH Rainbow Babies & Children's Hospital Patient and Family Partnership Council in Cleveland. She is a member of the Rainbow Hospital Quality Council, the National Institutes of Health Clinical Center Patient Advisory Group, and was on the University Hospitals Patient Facing Technology Governance Committee from 1/2017-4/2019.
Lisa is also a marketing, social media and nonprofit management consultant with a related blog at lisadanielpour.com. She serves as communications and digital content strategy consultant for Milestones Autism Resources (milestones.org), a nonprofit supporting and educating families, individuals with autism, and the professionals who serve them.
As healthcare increasingly reflects a competitive market orientation, “consumers” has more and more replaced “patients”, and the terms are often used interchangeably, to the dismay of many providers. Does treating care delivery as just another commodity bought by “consumers” and sold by “producers” misrepresent the nature of healthcare?
In this session, our panelists discuss the growing trend of consumerism in healthcare, and how to balance the “consumer is always right” mentality with the ethical constraints and special obligations of clinicians.