A Cleveland Clinic & HIMSS Event. Find out more

Cleveland, OH
Cleveland Clinic
May 13-15, 2019

Jennifer Lastic

Manager, Patient-Centered Care
The MetroHealth System

As manager, patient-centered care at The MetroHealth System, Jennifer Lastic, CPXP, plans and implements measures to meet organizational patient experience goals. She identifies opportunities for improvement as they emerge and drives positive change by promoting best practices. In this role, she provides education and coaching to individuals. She is also a respected thought leader and presenter, earning national recognition for MetroHealth’s Patient and Family Advisor Program.   

May 14, 2019
10:45am - 11:25am
Room 26

Cleveland Clinic and MetroHealth patient and family centered care professionals, with key members of their PFAC's (Patient and Family Advisory Councils) will partner with attendees to message 'Moving Forward Together- Crayons, Conversations, and Community' by engaging messaging of relationship centered care. Following a brief introduction to CC and MetroHealth's relationship engagement initiatives, speed-networking at roundtables facilitated by patients and PFAC leaders, will allow for: crayons, conversation, and community.

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