Huntington Convention Center | Cleveland, OH
A Cleveland Clinic & HIMSS Event. Find out more
James "Jes" Smith, MD, is an emergency medicine physician at Memorial Healthcare in Grand Rapids, Mich. He is a partner at Emergency Care Specialists, a local, democratic group.
He graduated from Indiana University School of Medicine, and his emergency medicine training was at Butterworth Hospital in Grand Rapids, Mish. In his short tenure as an attending physician, he has worked in eight emergency departments throughout West and Central Michigan, ranging from critical access hospitals to the Stroke 1, Trauma 1 quarternary care center of West Michigan. His most recent (and challenging) endeavor has been as Emergency Medical Director of Memorial Hospital in Owosso, Mich
He is a proud Grand Rapidian where he resides with his wife, Rachel, and 3 boys (7, 6, and 2). In his spare time he enjoys craft coffee, being the "effort guy" in pickup basketball games at the local YMCA, hanging out with his family, and wasting too much time on fantasy football.
Healthcare leaders at the forefront of the global patient experience movement will address which systems, tools and insights revolutionize the role of the patient and the caregiver. We’ll explore patient perspectives and clinical considerations to understand how empathy and innovation must be incorporated as integral pillars to deliver the best clinical, physical and emotional experience in healthcare.