A Cleveland Clinic & HIMSS Event. Find out more

Cleveland, OH
Cleveland Clinic
May 13-15, 2019

Colin Hung

Founder and Community Manager

Colin Hung is the founder and community manager of HCLDR is a global online community for patients, physicians, nurses, healthcare administrators and the public. All are welcome to join the community to discuss and share the latest news, challenges and ideas in healthcare. The community is full of amazing individuals who are passionate about improving healthcare.

May 13, 2019
9:35am - 10:15am
Room 26

As healthcare increasingly reflects a competitive market orientation, “consumers” has more and more replaced “patients”, and the terms are often used interchangeably, to the dismay of many providers. Does treating care delivery as just another commodity bought by “consumers” and sold by “producers” misrepresent the nature of healthcare?

In this session, our panelists discuss the growing trend of consumerism in healthcare, and how to balance the “consumer is always right” mentality with the ethical constraints and special obligations of clinicians.


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