Huntington Convention Center | Cleveland, OH
A Cleveland Clinic & HIMSS Event. Find out more
Christy Sandborg, MD is professor of pediatrics and associate chair of pediatrics at Stanford University School of Medicine. She became the chief experience officer at Lucile Packard Children's Hospital Stanford in 2019. She has been the vice president of medical affairs at Stanford Children’s health from 2008 to 2019.
Her focus over the past several years has been two-fold: enhancing patient and family engagement and patient-centered care; and improving wellbeing and professional fulfillment for physicians and clinical and non-clinical staff and teams. Her goal is based on the concept that the best and safest patient experience and outcomes is dependent upon the shared therapeutic and supportive relationships between patients and an engaged, resilient and professionally fulfilled workforce. This new role as chief experience officer allows her to not only continue to improve the experience of patients and the workforce across the intersection of care, but also to proactively address major challenges to creating and maintaining effective interactions between patients and the care teams.
Healthcare leaders at the forefront of the global patient experience movement will address which systems, tools and insights revolutionize the role of the patient and the caregiver. We’ll explore patient perspectives and clinical considerations to understand how empathy and innovation must be incorporated as integral pillars to deliver the best clinical, physical and emotional experience in healthcare.