Huntington Convention Center | Cleveland, OH
A Cleveland Clinic & HIMSS Event. Find out more
Chris Ulack, PhD, is the experience group manager at the Value Institute for Health and Care at Dell Medical School at the University of Texas at Austin. Dr. Ulack received his PhD in geography from the University of Texas at Austin. Before joining the Value Institute, he spent 10+ years as a consultant conducting and analyzing qualitative research in the health care field. At the Value Institute, Dr. Ulack conducts qualitative research for clinics and hospitals interested in gaining a better understanding of the unmet needs and outcomes that matter most for specific patient segments.
Healthcare leaders at the forefront of the global patient experience movement will address which systems, tools and insights revolutionize the role of the patient and the caregiver. We’ll explore patient perspectives and clinical considerations to understand how empathy and innovation must be incorporated as integral pillars to deliver the best clinical, physical and emotional experience in healthcare.