A Cleveland Clinic & HIMSS Event. Find out more

Cleveland, OH
Cleveland Clinic
May 13-15, 2019

Chris Ulack

Experience Group Manager, Value Institute for Health and Care
Dell Medical School, University of Texas at Austin

Chris Ulack, PhD, is the experience group manager at the Value Institute for Health and Care at Dell Medical School at the University of Texas at Austin. Dr. Ulack received his PhD in geography from the University of Texas at Austin. Before joining the Value Institute, he spent 10+ years as a consultant conducting and analyzing qualitative research in the health care field. At the Value Institute, Dr. Ulack conducts qualitative research for clinics and hospitals interested in gaining a better understanding of the unmet needs and outcomes that matter most for specific patient segments.

May 14, 2019
10:45am - 11:25am
Room 22

Hosted by The Journal of Patient Experience, this session will explore the opportunities and challenges associated with academic applications in the field of patient experience.

Growing interest and opportunities in the field reflect a shift toward value-based healthcare and the importance of measuring outcomes that truly matter to patients. As an emerging field, patient experience leaders benefit by considering application of more academically rigorous research approaches.

Participants will:

  • Discover strategies for measuring outcomes that matter to patients (and systems).
  • Recognize emerging trends and “hot topics” for consideration.
  • Consider fundamentals of publishing and the academic review process.
  • Identify publications with aligned interests in publishing patient experience results.

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