Huntington Convention Center | Cleveland, OH
A Cleveland Clinic & HIMSS Event. Find out more
Charlotte Reardon is a Director with over 10 years of experience working with some of the nation’s leading healthcare delivery and financing systems. She works with senior administrators and clinical leaders to develop sustainable and pragmatic strategies that reflect the market realities, as well as the aspirations and strengths of each institution. Her work has focused on assessing existing and developing new enterprise strategies, as well as efforts to increase physician alignment, transform payment models, and enhance consumer engagement and experience.
Healthcare leaders at the forefront of the global patient experience movement will address which systems, tools and insights revolutionize the role of the patient and the caregiver. We’ll explore patient perspectives and clinical considerations to understand how empathy and innovation must be incorporated as integral pillars to deliver the best clinical, physical and emotional experience in healthcare.