Huntington Convention Center | Cleveland, OH
A Cleveland Clinic & HIMSS Event. Find out more
I started my career as a high school French teacher dedicated to helping students learn more about the world around them, appreciate foreign cultures and value foreign languages. Although my field has since changed, my passion for education continues. Working as a health coach in the wellness industry I continue to educate patients and clients while empathizing on the challenges of behavior change. It is also my responsibility to train new employees and coaches on the importance of empathy in our field and how to relay it using methods that are not always the most personable (ie email, mass mailings, phone calls). I hold a BA in French and Education, MA in Interdisciplinary Studies and am a Certified Health and Wellness Coach through the Wellcoaches School of Health and Wellness Coaching.
The Cleveland Clinic helped pioneer the field of electronic health coaching. What started as simple email-based conversations has since been forced to evolve. Email fatigue and the resulting attrition of patients and clients in electronic health coaching programs have driven changes in the field. Learn more about the changes in the field over the past decade, the current challenges and the chances for improvement in patient experience and in the field of health coaching that lie ahead.