Huntington Convention Center | Cleveland, OH
A Cleveland Clinic & HIMSS Event. Find out more
Alicia Burkle has served in multiple roles in the Cleveland Clinic’s Central Monitoring Unit since its inception. She has been involved in the expansion of the CMU and was responsible for developing and maintaining their QA program. Alicia was involved in the standardization of cardiac monitoring throughout the Cleveland Clinic enterprise resulting in a publication in the Journal of the American Medical Association. In 2016, Alicia joined the project team for the newly developed eCMU platform and has assisted in managing the project through the successful deployment to all Cleveland Clinic Northeast Ohio hospitals and Cleveland Clinic Florida. Alicia has participated in several alarm management initiatives throughout the Cleveland Clinic including a recent pilot that has resulted in the enterprise-wide initiative to standardize telemetry alarms at all Cleveland Clinic in-patient facilities. Alicia holds a Bachelor’s degree in Business and just completed her MBA at Excelsior College.
Healthcare leaders at the forefront of the global patient experience movement will address which systems, tools and insights revolutionize the role of the patient and the caregiver. We’ll explore patient perspectives and clinical considerations to understand how empathy and innovation must be incorporated as integral pillars to deliver the best clinical, physical and emotional experience in healthcare.