Huntington Convention Center | Cleveland, OH
A Cleveland Clinic & HIMSS Event. Find out more
Aaron Hamilton, MD, is a practicing hospitalist with a clinical appointment as staff in the Department of Hospital Medicine at the Cleveland Clinic. He also serves as the associate chief quality officer for the Cleveland Clinic Health System.
In this role, he has been involved in setting strategic direction and creating focus to advance improvement related to quality and safety for the health system. One specific focus area has been in setting and driving culture aimed at eliminating all preventable harm in our health system.
He and his team have worked to tie these efforts to high reliability principles with a specific focus on Listening, Learning and Leading. He also has a keen interest in better understanding the relationship between a culture of safety and direct patient outcomes, while advocating for and engaging patients and their family. Additionally, he has been integral in leading Cleveland Clinic’s approach to disclosure of medical errors, which has included structuring formal disclosure training for caregivers across the health system.
Leveraging change management techniques to support the high reliability elements of safety culture, robust process improvement and leadership commitment are key factors in leading effective organizational change to drive and sustain improvements in safety. This session will describe these methods and provide clinical and non-clinical examples of safety improvements.