Huntington Convention Center | Cleveland, OH
A Cleveland Clinic & HIMSS Event. Find out more
In this session, attendees will learn how a handful of passionate employees at Aga Khan University in Pakistan mentored new leadership to engage employees emotionally using the latest modes of communication: a closed Facebook page with 500+ employees (including the chief officers) and Whatsapp groups of over 100 motivated employees, plus weekly face-to-face meetings with employees and the steering group. This resulted in 20 different quality improvement initiatives aimed at improving the experience for employees and the patients.