A Cleveland Clinic & HIMSS Event. Find out more

Cleveland Clinic
May 13-15, 2019 | Cleveland, OH

Serving and Focusing on the Entire Patient

May 14, 2019
9:50am - 10:15pm
Grand Ballroom

Carrie Davis was born without her left arm, and in this session, she will share stories looking back on her life as a prosthetic patient – the good, the bad, and the ugly – and how they shaped the person she is today. Prosthetic and orthotic devices help restore functionality and mobility, but human connection and service to one another's highest potential is where Carrie, who is also the Director of Patient Experience at Hanger Clinic, finds her strength. In her talk, Carrie will address why people may be quick to focus on a disability as opposed to ability, what needs to change, and how wholeness, confidence, comfort and security in one’s body comes not from the delivery of a prosthesis, but from taking care to treat the person’s mind, body, and spirit.


Director of Patient Experience, Patient Advocate



Healthcare leaders at the forefront of the global patient experience movement will address which systems, tools and insights revolutionize the role of the patient and the caregiver. We’ll explore patient perspectives and clinical considerations to understand how empathy and innovation must be incorporated as integral pillars to deliver the best clinical, physical and emotional experience in healthcare.


Read Patient Stories >>