Huntington Convention Center | Cleveland, OH
A Cleveland Clinic & HIMSS Event. Find out more
Executive advisor to the Cleveland Clinic and visionary leader Toby Cosgrove, MD, will reflect back on a decade of Patients First during his time at the CC. From changing physician parking, gown redesign to getting clinicians to embrace virtual care, Toby knows real transformation takes time. His insights into moving an $8 billion organization towards the future of healthcare are wisdoms everyone will appreciate, whether executive, patient experience professional, or caregiver. Candid stories about his own career as a cardiac surgeon will color his vision for how Google, and technology in general, can and will turn healthcare upside down.
Healthcare leaders at the forefront of the global patient experience movement will address which systems, tools and insights revolutionize the role of the patient and the caregiver. We’ll explore patient perspectives and clinical considerations to understand how empathy and innovation must be incorporated as integral pillars to deliver the best clinical, physical and emotional experience in healthcare.