Huntington Convention Center | Cleveland, OH
A Cleveland Clinic & HIMSS Event. Find out more
Novant Health implemented a proactive approach to physician burnout in 2013, and since then 800+ physicians and 2,000 additional healthcare professionals have participated in the program, which focuses on enhancing individual resiliency and wellness, allowing participants to thrive in a turbulent healthcare environment.
In this session, Novant’s Chief Human Experience Officer Dr. Tom Jenike discusses the program and its approach to addressing the operational obstacles known to drive disengagement and burnout, and the long-standing culture of physician autonomy, independence, and invincibility.
Healthcare leaders at the forefront of the global patient experience movement will address which systems, tools and insights revolutionize the role of the patient and the caregiver. We’ll explore patient perspectives and clinical considerations to understand how empathy and innovation must be incorporated as integral pillars to deliver the best clinical, physical and emotional experience in healthcare.