A Cleveland Clinic & HIMSS Event. Find out more

Cleveland Clinic
May 13-15, 2019 | Cleveland, OH

Moving Forward Together: Crayons, Conversations and Community

May 14, 2019
10:45am - 11:25am
Room 26

Cleveland Clinic and MetroHealth patient and family centered care professionals, with key members of their PFAC's (Patient and Family Advisory Councils) will partner with attendees to message 'Moving Forward Together- Crayons, Conversations, and Community' by engaging messaging of relationship centered care. Four concepts of Patient and Family Centered Care: Dignity & Respect, Information Sharing, and Collaboration (integrating patients and families throughout health systems, to inform policies, facilities, and delivery of care) are at the core of discussion. Following a brief introduction to CC and MetroHealth's relationship engagement initiatives, speed-networking at roundtables facilitated by patients and PFAC leaders, will allow for: crayons, conversation, and community.

Speakers

Amy
Szabo
Program manager: Our Voice Healthcare Partners & Human Centered Design
Cleveland Clinic
Chrissie
Blackburn
Principal Advisor, Patient and Famiy Engagement
University Hospitals of Cleveland
Jennifer
Lastic
Manager, Patient-Centered Care
The MetroHealth System
Therese
Razzante
March of Dimes Family Support Specialist
Cleveland Clinic Hillcrest Hospital

EXPERIENCE REIMAGINED

 

Healthcare leaders at the forefront of the global patient experience movement will address which systems, tools and insights revolutionize the role of the patient and the caregiver. We’ll explore patient perspectives and clinical considerations to understand how empathy and innovation must be incorporated as integral pillars to deliver the best clinical, physical and emotional experience in healthcare.

 

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