Huntington Convention Center | Cleveland, OH
A Cleveland Clinic & HIMSS Event. Find out more
Following their opening remarks, Cleveland Clinic Chief Experience Officer Adrienne Boissy leads an audience Q&A with clinic CNO Kelly Hancock, President and CEO Tomislav Mihaljevic and HIMSS Chief Americas Officer Denise Hines.
Healthcare leaders at the forefront of the global patient experience movement will address which systems, tools and insights revolutionize the role of the patient and the caregiver. We’ll explore patient perspectives and clinical considerations to understand how empathy and innovation must be incorporated as integral pillars to deliver the best clinical, physical and emotional experience in healthcare.