A Cleveland Clinic & HIMSS Event. Find out more

Cleveland, OH
Cleveland Clinic
May 13-15, 2019

Empathy and Boundaries for All

May 15, 2019
1:30pm - 2:10pm
Grand Ballroom

Workplace violence is a growing concern in healthcare, with staff facing a four-times greater risk of serious injuries than workers in the private sector, according to the Occupational Safety and Health Administration. This can create a distressing conflict: How do healthcare professionals manage the balance between being an empathetic caregiver while oftentimes facing the risk of assault?

In this session, a panel of experts will discuss best practices for addressing workplace violence in healthcare. These include giving caregivers the resources needed to help them de-escalate violent situations while maintaining a caring compassion approach to patients and family. It also requires that healthcare leaders take the steps necessary to protect caregivers from violent acts.


Cleveland Clinic Enterprise is accredited with distinction as a provider of continuing nursing education by the American Nurses Credentialing Center's Commission on Accreditation.


Chief Experience Officer, Professor of Pediatrics
Stanford Univeristy School of Medicine
Chief Security Officer
Cleveland Clinic
Chief Nursing Officer
Cleveland Clinic Lutheran Hospital
Chief Nursing Officer
Cleveland Clinic

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