Huntington Convention Center | Cleveland, OH
A Cleveland Clinic & HIMSS Event. Find out more
Globally there is a new and significant focus on patient experience. From a more competitive global market to financial reimbursements dependent on a higher standard of care and patient satisfaction, patient experience is at a critical focal point for healthcare leaders around the world. Healthcare leaders who desire to infuse exceptional patient experience into the DNA of their culture will drive continuous improvement and accountability through all departments and teams.
This inspirational panel of healthcare leaders from diverse countries will discuss the beneficial impacts resulting from this new focus of providing the optimal patient experience. Hear and learn about cultural aspects impacting patient experiences, new global trends, technologies, challenges, and regulations which both support and hinder the development of exceptional patient experiences around the globe.
Healthcare leaders at the forefront of the global patient experience movement will address which systems, tools and insights revolutionize the role of the patient and the caregiver. We’ll explore patient perspectives and clinical considerations to understand how empathy and innovation must be incorporated as integral pillars to deliver the best clinical, physical and emotional experience in healthcare.